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Donor Queries

Will my entire donation reach my selected NGO?
Give charges 0% fees for all fundraisers/crowdfunding campaigns on Give Fundraisers. However, all online donations are subject to a small payment processing...
Sun, 19 Feb, 2023 at 5:34 PM
Do I need to enter my PAN while making a donation?
The PAN number would need to be added in case the donor wishes to receive the 10BE certificate which is mandatory to claim tax benefits. Hence, we recommend...
Sun, 19 Feb, 2023 at 5:35 PM
Can I update my name & PAN in my 80G receipt/donation receipt?
Yes, you can update your Name & PAN in case of any errors. Please note that you will be able to change Name & PAN only once for a donation  Plea...
Sun, 19 Feb, 2023 at 5:42 PM
Can I donate via cheque or cash?
Donations to NGOs listed on Give Fundraisers can only be made online (through UPI, debit card, credit card, Net Banking). We don’t accept donations in cash,...
Sun, 19 Feb, 2023 at 5:45 PM
Can I make an anonymous donation?
Yes, we do provide you with an option to make your donation anonymously. While making a donation through the platform, you will find a checkbox "Mark t...
Sun, 19 Feb, 2023 at 5:47 PM
My donation is not reflected on your platform, but the amount has already been deducted from my bank account. What's wrong?
Sometimes, donations can take almost an hour to start reflecting on our platform. Please wait for an hour and check under ‘Recent Donations’. If your donati...
Sun, 19 Feb, 2023 at 5:48 PM
I have donated to the wrong project. What should I do?
The donations cannot be transferred to the correct project. The only option is to place a request for refund within 24 hours from the time the donation was ...
Sun, 19 Feb, 2023 at 5:49 PM
Why do I need 10BE?
As per the regulatory requirement, Form 10BE is necessary for the donors now to avail tax benefits under section 80G. The donor will not be able to avail th...
Sun, 19 Feb, 2023 at 6:00 PM
What is a 10BE certificate?
Form 10BE is also called a certificate of donation. This certificate is mandatory for donors to claim tax benefits. This 10BE certificate is issued to the d...
Sun, 19 Feb, 2023 at 5:58 PM
I can’t find my donation receipt. How can I get a new one?
For all domestic donations (INR) a donation receipt is generated 20 days after the completion of a successful donation. This time is taken for the amount to...
Sun, 19 Feb, 2023 at 5:54 PM

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